Hotel Noise Policy
Excessive noise has the potential to not only disrupt the comfort of our guests but also affect their overall experience and satisfaction with our establishment. We fully acknowledge the importance of preserving a quiet and peaceful environment in order to cater to the varied requirements of our guests and maintain our commitment to delivering high-quality service.
Quiet hours are established from 10:00 PM to 7:00 AM, during which guests are kindly asked to minimize noise to ensure a peaceful environment conducive to restful sleep.
Our staff members are vigilant in enforcing quiet hours to uphold the comfort and well-being of all guests. We kindly request guests' cooperation in adhering to quiet hours and appreciate their understanding in creating a harmonious atmosphere for everyone's enjoyment.
Guests are encouraged to be mindful of noise levels within their rooms, particularly during quiet hours, and to avoid engaging in activities that may disturb neighbouring guests. This includes refraining from loud conversations, playing music or TV at high volumes, and slamming doors. No parties are allowed in a guest room or common area at any time.
By adhering to these guidelines, guests can contribute to a peaceful environment for themselves and others.
Upon receiving a noise complaint, hotel staff will investigate the issue promptly, take appropriate action to address the source of the disturbance, and follow up with the involved parties as necessary. This may involve issuing warnings, reminding guests of the noise policy, or taking disciplinary action for repeated violations.
For repeated or severe violations of the noise policy, progressive enforcement measures may be implemented, including warnings, fines, or, in extreme cases, eviction from the premises. Our goal is to address noise issues effectively while promoting a respectful and harmonious environment for all guests.
In cases where guests persistently disregard the noise policy despite warnings, the hotel reserves the right to terminate their stay and require immediate departure from the premises. This decision is made in consideration of the well-being and comfort of other guests, as well as our commitment to maintaining a peaceful environment.